Information Technology

The Kaibab Paiute Tribe's I.T. Department is responsible for providing technical advice and support for Tribal staff and Government. In addition, we act as an ISP for the tribal members and buildings here on the reservation.

We currently offer 4 tiers of internet service to residents living on the reservation. Speeds are maximum capacity that the system can potentially reach however due to the nature of wireless radio internet these speeds are not always going to be reached. Some of the most common things that can adversly impact internet performance include -

  • Distance from the transceiver (Subscriber module) on your roof to the transceiver (Acces point) on the tower
  • Poor weather conditions (snow, and rain especially)
  • Improper alignment of the transceivers
  • Power issues in the home
  • Number of users on the system at the same time
  • Damaged ethernet cables either within the home, or from the subscriber module into the home
  • Faulty or damaged networking equipment in the home such as a home router
  • Foliage or other objects blocking the line-of-sight between the subscriber module and the access point

How the Kaibab Paiute Internet works

Due to the distances between villages on the reservation we use a point-to-multi-point wireless system, called Canopy and made by Motorolla. It operates on the 2.4 GHZ frequency which gives us the ability to cover the necessary distances from the towers to the homes.

Every resident that requests internet service is initially placed on Tier 1 (see infrormation on tiers below) until they request to be placed on a higher level tier. Each tier has its own maximum potential upload and download speed but as described above there are several things which impact performance so it is very rare to reach and maintain those speeds.

In addtion to the maximum speeds there is something called burst allocation. This is uncapped bursts of speed that take place at the beginning of an upload or download. For example tier 1 has an upload burst allocation of 5000 kilobits per second. Which means the first 0.6 megabytes of a file can be uploaded at whatever speed the system can handle. After that burst allocation is used the maximum speed cap kicks in. The same concept applies to downloading data except the download burst allocation is higher.

Speed Tiers

Tier Upload Download Burst up Burst down Cost
One (General internet surfing and email) 512 kbps 1024 kbps 25000 kbits 50000 kbits $35
Two 640 kbps 2048 kbps 50000 kbits 75000 Kbits $45
Three 768 kbps 3072 kbps 75000 kbits 150000 kbits $55
Four (Streaming media and gaming) 1024 kbps 4096 kbps 150000 kbits 300000 kbits $65

If you have issues with your internet service provided by the Kaibab Paiute Tribe or any other questions related to the Information Technology department please contact us at (928)643-8340 or via email.

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